Terms & Conditions

These Terms govern your relationship with the operator of wolfwinner, offered exclusively via wolf-casino.com. These Terms are effective as of 1 January 2025.

Definitions

• Operator: The entity responsible for the management and operation of wolfwinner, administered through wolf-casino.com, officially registered at Heelsumstraat 51, E-Commerce Park, Curaçao, registration number 157447.
• User/Player: Any individual who creates an account, accesses, or utilizes any gaming, betting, or ancillary services provided by wolfwinner via wolf-casino.com.
• Bet: A monetary stake placed by a User on a game, event, or outcome as defined and accepted by wolfwinner through the wolf-casino.com platform.
• Bonus: Promotional or incentive credit provided to Users under certain conditions as detailed in "Bonus Terms"; non-withdrawable until stipulated requirements are met.
• Wager: The act of staking real or bonus funds on games, bets, or challenges as part of wolfwinner's offerings.
• Account: The registered profile created by a User to access and use wolfwinner via wolf-casino.com, subject to KYC verification and ongoing compliance.
• KYC (Know Your Customer): Identity verification procedures utilized to ensure compliance with applicable anti-money laundering and responsible gambling laws.

Account Registration

Eligibility and Age Verification

• OBSERVE: Users must be 18 years or older and legally permitted under Australian law to gamble online. wolfwinner reserves the right to request age documentation at any time.
• EXPAND: Users must not be a resident in jurisdictions where online gambling is prohibited; all personal information provided must be truthful and accurate.
• REFLECT: Any accounts found to be held by ineligible individuals will be suspended, and all associated funds may be forfeited in compliance with AU regulations.

Account Creation Procedure

1. Registration: Users must supply a valid email, create a secure password, and agree to these Terms and the Privacy Policy.
2. Email Verification: The User will receive a verification email and must confirm ownership prior to account activation.
3. KYC Protocol: Users may be required to submit supporting documents including, but not limited to, photo identification, proof of address, or payment method validation, consistent with AU AML/CTF laws.

User Obligations

• Account Security: The User is responsible for maintaining the confidentiality of their credentials and must promptly notify [email protected] of any suspected unauthorized use.
• Accuracy of Information: All data supplied must be current, accurate, and complete. Users must update their details as necessary.
• Account Limitation: One account per natural person is permitted. Multiple or fraudulent accounts will be closed and associated balances may be voided.

Betting & Gameplay Rules

Placing Bets

• Bet Limits: Minimum and maximum bets are specified per game. All wagers must be placed with available funds and are subject to acceptance by wolfwinner's systems.
• Types and Validity: Only bets placed through wolf-casino.com conforming to the stated rules are valid; any system or technical errors void the bet.

Bet Cancellation & Modification

• Modification Restrictions: Bets cannot be altered or cancelled once accepted, except in cases of manifest error or technical failure attributable to the Operator.
• Void Bets: The Operator reserves the right to void or cancel any bet due to technical interruptions, regulatory instructions, or breach of these Terms.

Rules of Conduct

• Live Casino Etiquette: All Users participating in live games or chat must refrain from offensive, abusive, or fraudulent behavior. Harassment, collusion, or attempts to manipulate results are strictly prohibited.
• Fraud Prevention: wolfwinner employs monitoring tools, and any suspicious or irregular play may result in suspension pending investigation and reporting to AU authorities if required.

Bonus Terms

Activation and Wagering Requirements

1. Eligibility: Bonuses are available solely to registered Users with a verified account. Activation requires compliance with stated promotional criteria as outlined on wolf-casino.com.
2. Wagering: Bonuses are subject to minimum wagering requirements (e.g., 35x), time limits (typically within 30 days unless otherwise indicated), and specific game exclusions. Bonuses not wagered within the prescribed time will be forfeited.

Prohibited Actions and Restrictions

• Game Exclusions: Certain games or bet types may be excluded from contributing to bonus wagering; consult each promotion's conditions for details.
• Combining Promotions: Users may not combine multiple bonuses or promotions unless expressly permitted. Bonus abuse or violation of conditions will result in forfeiture and potential account exclusion.

• Compliance: All bonus activity is monitored to prevent fraud, bonus hunting, and to ensure compliance with AU consumer protection laws. The Operator reserves the right to withhold or reclaim bonus funds in the event of suspicious or abusive behavior.

Payments & Withdrawals

Deposit Methods

• Available Options: Users may deposit using credit/debit cards, e-wallets, selected cryptocurrencies, or other approved methods listed on wolf-casino.com.
• Processing Limits: Minimum deposit: $20 AUD. Maximum per transaction: as displayed in User account. Fees may apply depending on payment method; see current fee schedule.

Withdrawals

• Verification: Prior to processing withdrawals, wolfwinner will conduct KYC checks consistent with AU AML obligations. Withdrawals can only be made to methods previously used for deposits or verified bank accounts.
• Timeframes: Typical processing time is up to 72 hours post-approval. Third-party delays are beyond the Operator's control.
• Limits and Fees: Withdrawal limits apply per transaction and time period as specified on wolf-casino.com. Certain fees may apply; always review the account payment section for the latest details.

Refunds and Bonus Reversals

• Refund Policy: Deposits are generally non-refundable unless required by law or due to a system error. Bonuses may be reversed if Terms are breached.
• Forfeiture: Failure to comply with verification, responsible gambling, or wagering rules may result in forfeiture of winnings or deposited sums, in accordance with AU regulation.

Limitation of Liability

1. Fairness and Accuracy: wolfwinner commits to offering fair games and accurate settlement of bets, aligning with regulatory standards. Outcomes are determined by certified RNG mechanisms and third-party partners where applicable.
2. Exclusion of Liability: The Operator will not be liable for:
   • Interruptions, delays, or errors resulting from technical failures, connectivity issues, or force majeure events;
   • Incorrect, incomplete, or lost data transmission (including errors in displaying balances, results, or account activity);
   • Any loss or damage beyond the actual sum wagered or affected in a disputed bet.
3. Limitation: In all cases, liability shall not exceed the lesser of the amount wagered by the User or $5,000 AUD, except as otherwise compelled by AU statutory rights or consumer guarantees, which may not be contractually excluded.

Intellectual Property Rights

• Copyright Notice: All content, software, trademarks, and related materials on wolf-casino.com are the exclusive property of wolfwinner and protected under intellectual property laws.
• Restrictions: Users may use content solely for personal, non-commercial purposes. Copying, reproducing, distributing, displaying, reverse engineering, or exploiting any part of the platform or its content without prior written consent is strictly prohibited.
• Third-Party Content: Some games or services may be subject to additional third-party rights or conditions. Users agree to comply with all such terms when accessing third-party offerings.

Privacy & Data Protection

• Information Handling: All User data is collected, stored, and processed in accordance with the wolf-casino.com Privacy Policy, and in compliance with Australian Privacy Principles and any relevant international standards.
• User Rights: Users are entitled to request access, correction, or deletion of their personal data as detailed in the Privacy Policy.
• Data Security: Appropriate technical and organizational measures are employed to safeguard User data from unauthorized access or misuse.

Reference: Users are encouraged to review the full Privacy Policy for comprehensive details regarding data usage and rights.

Changes to Terms

• Notification Process: wolfwinner may amend these Terms at any time to reflect regulatory updates or operational changes. Users will be notified by email, site banner, or during account login before changes become effective.
• Disagreement: If a User disagrees with the amended Terms, they may discontinue use of the services and request closure of their account without penalty.
• Continued Use: Use of wolfwinner on wolf-casino.com after amendments are enacted constitutes acceptance of the updated Terms.

Termination & Suspension

Account Closure and Suspension

• Initiated by User: Users may request account closure at any time by contacting [email protected]. All settled balances, minus applicable fees and bonuses subject to outstanding wagering, will be processed within 7 business days.
• Initiated by Operator: wolfwinner reserves the right to suspend or terminate accounts due to:
  • Breach of these Terms or any applicable laws/regulations;
  • Suspected fraud, money laundering, or misuse as determined by compliance officers;
  • Failure of KYC verification or provision of false account data.

Fund Handling and Communication

• Refunds: In the event of suspension or termination, remaining valid funds will be returned after completion of necessary compliance checks, unless prohibited by law or these Terms.
• Notification: Users will be notified of suspension or closure via their registered email address and may appeal through designated support channels.

Governing Law & Jurisdiction

• Applicable Law: These Terms, and all use of wolfwinner via wolf-casino.com, are governed by the laws of Curaçao, except where superseded by mandatory Australian laws applicable to online gambling services to AU residents in 2025.
• Jurisdiction: Any dispute arising from these Terms shall be subject to:
  • Initial resolution through the Operator's internal dispute process (contact [email protected]);
  • In the absence of satisfactory resolution, referral to binding arbitration in Curaçao, or in AU if required by consumer law, in accordance with the governing arbitration rules then in force;
  • Nothing in these Terms deprives Users of any statutory rights to pursue claims in an appropriate AU court.
• Legal Notice: As of 2025, wolfwinner's regulatory status in AU is subject to Curaçao registration, but Users must ensure the legality of participation in their local jurisdiction.

Regional Compliance Note: These dispute mechanics and jurisdictional terms are adapted for Australian consumer and gaming law standards as of 2025.

Contact Information

• Customer Support: [email protected]
• Human Resources: [email protected]
• Press Enquiries: [email protected]
• General Information: [email protected]
• Mailing Address: Heelsumstraat 51, E-Commerce Park, Curaçao
• Official Website: https://wolf-casino.com

For all legal correspondence, please direct inquiries to the above mailing address. Document author: Lucas Edwards. Company Registration No.: 157447 (Curaçao).